customer service

For repairs and service, please contact us at +49 7622 677 30 or

Repairs and service

We offer our customers repair and service work in our service department at GIS GmbH in Schopfheim or regionally directly on site.  GIS electric chain hoists and crane systems are durable, easy to maintain, low-wear and correspondingly economical to run. Regular maintenance increases the safety of the crane system and minimises the risk of possible operational failures with high downtime costs.


The assembly of GIS crane systems in Germany is carried out by our assembly team or by competent assembly partners. This guarantees you professionally assembled and perfectly functioning crane and vacuum lifting systems.


After your crane system has been professionally assembled, we recommend commissioning by our service technicians. They will ensure the safe and flawless operation of your new or converted crane system. At the same time, training for operation and necessary maintenance work can be carried out for the operating personnel.
Spare parts

Discover GISspares

GISspares is the spare parts platform for several generations of GIS electric chain hoists and trolleys. Order original spare parts online, uncomplicated and fast with just a few clicks.